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faq

Do /skin regimen/ products contain allergens?
Allergens are substances which are usually harmless but may result in sensitization in a few individuals. They are commonly contained in essential oil as well as the natural component of perfumes. Some substances which are declared as allergens protect cosmetics from contamination, therefore they are recognized as alternative preservatives which are also approved by green certifications. /skin regimen/ utilizes a proprietary blend of essential oils that are considered to be free from, or contain low levels, of allergens. Any allergens in formulas must be listed as ingredients.


Do /skin regimen/ products contain gluten?
In cosmetics, the claim gluten-free has a different value than for in foods. Celiac disease is a permanent intolerance to gliadin, contained in gluten, a general name for proteins found in wheat, barley, rye, spelt and other minor cereals. It affects the gut lining, reducing the intestine's absorption capacity. Cosmetics do not affect this intolerance and therefore /skin regimen/ does not boast the claim of being gluten-free.

Do /skin regimen/ products contain parabens?
No, /skin regimen/ formulas do not contain parabens.

Do /skin regimen/ products contain sulphates?
No, /skin regimen/ formulas do not contain sulphate surfactants, ensuring delicate cleansing action which respects the skin's hydrolipidic film.

Do /skin regimen/ products contain Nickel?
Cosmetics may contain trace amounts of nickel as a technically inevitable impurity (e.g. from ingredients). There is no test for guaranteeing the total absence of nickel, which is why /skin regimen/ has decided not to implement this test.

Do /skin regimen/ products contain Perfume?
No, /skin regimen/ utilizes a natural aroma made of essential oils, chosen for their rebalancing, reinvigorating properties. 

Do /skin regimen/ products contain Alcohol?
No, /skin regimen/ formulas generally do not contain alcohol, except for a few products in which certain components are used as functional active ingredients.

Do /skin regimen/ products contain nanomaterials?
No, /skin regimen/ formulas do not nanomaterials.

Do /skin regimen/ products contain palm oil?
/skin regimen/ uses only RSPO (Round Table of Sustainable Palm Oil) certified palm oil, to protect the environment.

Do /skin regimen/ products contain preservatives?
Yes, we use minimum doses of preservatives in our products which are approved throughout the world.

Do /skin regimen/ products contain mineral oil or paraffin oil?
No, /skin regimen/ formulas do not contain mineral or paraffin oil.

Do /skin regimen/ products contain protection against UV rays?
No, /skin regimen/ formulas do not contain sun filters, except for specific sun protection products, such as the Urban Shield SPF30, currently available only in certain regions.

Are /skin regimen/ products organic?
/skin regimen/ formulas contain ingredients of natural origin.

Are /skin regimen/ products natural?
/skin regimen/ formulas contain ingredients of natural origin. We use a high percentage of natural ingredients in conjunction with high-tech ingredients, for enhanced product effectiveness.

Are /skin regimen/ products vegan?
/skin regimen/ formulas do not contain animal-derived ingredients, and we do not perform any tests on animals.

Do /skin regimen/ products have an expiry date?
No, cosmetic products are not characterized by an expiry date. Legislation establishes that the date of minimum durability must be specified on the label only for cosmetics with a minimum durability of less than 30 months. This is the date until which the product, stored under appropriate conditions, will continue to fulfil its initial function and remain safe. This period is expressed as "Best before..." followed by the month and year. If necessary, the label indicates specific conditions required to guarantee the aforementioned. Specifying the date of minimum durability is not mandatory for products with a minimum durability of more than 30 months, because such products have been tested to ensure that their characteristics remain unaltered over a longer period, if stored under appropriate conditions.

What happens if I use /skin regimen/ products after the specified PAO?
PAO stands for Period After Opening and indicates the period of time after opening of the container for which the product can be used. After this period, product and preservative efficacy may be diminished.

Are /skin regimen/ products suitable for those who suffer from skin allergies?
/skin regimen/ products are cosmetic formulations for application onto healthy and intact skin. They are formulated according to legal requirements, using certified ingredients which are safe for the consumer. However, it is not possible to develop ranges which are fully suitable for all skin allergies. Skin allergy sufferers should carefully read the list of ingredients at the back and carry out a patch test before use.

Where are /skin regimen/ products manufactured?
The main production plant is in Parma, Italy. This is also the site in which formulas are produced.

Are /skin regimen/ products safe for pregnant women and for women who have just given birth? 
During this delicate period, it is important to select products free from certain active ingredients, such as essential oils, alpha hydroxy acid and retinol escin.  All other products can be used. We recommend that you always check with your doctor before use.

Are /skin regimen/ products safe?
/skin regimen/ products are formulated in compliance with laws and regulations in force as well as rigorous own-company formulation standards. Therefore they can be considered safe.

Where can I read the list of ingredients for /skin regimen/ products?
The list of ingredients for each /skin regimen/ product is printed on the back of every box or product container and online in the ingredients box contained in each product page.


What is the pH of /skin regimen/ products?
Each product has its own pH range, according to its purpose and intended application. Following, the pH for all of the products composing our range. Cleansing Cream pH 5.0 – 7.0, Microalgae Essence pH 4.7 – 5.7, 1.85 HA booster pH 5.3 – 6.3, 15.0 vit C booster pH 4.0 – 5.3, 1.5 retinol booster pH 5.5 – 6.5, Tripeptide Cream pH 5.6 – 6.5, Lift-eye cream pH 5.0 – 7.0, Night detox pH 4.7 – 5.8. The 10.0 Tulsi booster does not have a pH as it is an oil.

Are /skin regimen/ products safe for use on babies and children?
We recommend that /skin regimen/ products are used on children over the age of 8 and that you carefully select any products you intend to use in such cases. This means that you should avoid anti-ageing products or those containing particularly active ingredients.

Where can I purchase /skin regimen/ products in a professional format?
Products in professional format are only sold to licensed professionals. Please contact us at +1 212-924-2470 for more information.  

I have specific skin problems (psoriasis, dermatitis, dandruff, etc.), which product can I use?
We recommend that you consult a specialist in case of specific conditions.

How should /skin regimen/ be stored? 
/skin regimen/ products should be stored to prevent exposure to sudden changes in temperature and limit exposure to direct light over long periods.

 

Do you offer discounts to aestheticians? 
Yes! We want to make it easier for our pro-aestheticians friends to keep their kits full of /skin regimen/ products, so we’re offering a discount of 25% off all skinregimen.com orders, as well as free shipping upon acceptance into our Artistry Program.

 

How do I enroll in the Artistry Program?

To enroll in the /skin regimen/ Artistry Program, please email customer-service@skinregimen.com and include the following in your submission:

  • Copy of a valid photo ID;
  • At least 1 credential (an example of this would be your name listed in the credits of an editorial);
  • Link to website and/or social channel.
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